FAQ

Q. What costs will I save by using SENSATIONAL SUBSTITUTES LLC’s Services?

A. SENSATIONAL SUBSTITUTES LLC’s rates are all inclusive. When you use a substitute from SENSATIONAL SUBSTITUTES LLC it is usually because you have a vacancy to fill. If you were to fill that vacancy yourself you would incur all of the following costs:

• Hourly wage
• Payroll taxes (Social Security, Medicare, Federal UI, State UI, etc.)
• Benefits costs (Medical, Dental, Vision, Pension/Retirement)
• Paid vacation, sick days and statutory holidays
• Workers’ compensation insurance premiums

In addition to avoiding all of the above costs, using SENSATIONAL SUBSTITUTES LLC also saves you money by reducing over-time for your staff, eliminating the need to place recruitment ads in the newspaper, reducing your payroll processing costs, and allowing you to easily adjust your staffing levels to match fluctuating enrollment.

Q. How can I be sure that the teachers you send me are actually qualified?

A. SENSATIONAL SUBSTITUTES LLC does extensive screening and background checking of our applicants before they become part of our substitute pool. We conduct a detailed interview with the applicants; obtain their criminal clearances; make sure that their health screening and TB testing (where applicable) are completed; verify their transcripts and E.C.E. course work; validate the authenticity of their educational certificates if they are from foreign institutions; verify their employment record, etc. As standard practice, all SENSATIONAL SUBSTITUTES LLC substitutes are required to carry with them to every assignment a file with all of the necessary documents to prove they fully satisfy all licensing requirements.

Q. The substitute SENSATIONAL SUBSTITUTES LLC places for our school would not be familiar with our curriculum. How can they function effectively?

A. Naturally, at the outset, they will not be expert on every aspect of your specific program. SENSATIONAL SUBSTITUTES LLC sensitizes its employees to strictly abide by the guidelines of the school they are in and to execute the teaching philosophy of the school. SENSATIONAL SUBSTITUTES LLC’s provides a short orientation and instruction period, so that our substitutes can function effectively in their new environments. You can also make SENSATIONAL SUBSTITUTES LLC aware of any key issues the substitute needs to be aware of and SENSATIONAL SUBSTITUTES LLC can convey those to the substitute when the assignment is given.

Q. Will I be under some obligation to use your service, if I sign up now? 

A. No, there is no obligation. SENSATIONAL SUBSTITUTES LLC does require a $250 enrollment fee. It does not commit you to using SENSATIONAL SUBSTITUTES LLC services for any period of time. It just allows SENSATIONAL SUBSTITUTES LLC to complete some necessary paperwork, without which SENSATIONAL SUBSTITUTES LLC could not commence service. Hence, in the future, when you do have a staffing need, all your paperwork will be in place and SENSATIONAL SUBSTITUTES LLC can respond to your request immediately.

Q. How quickly can you fulfill an order for a substitute?

A. In urgent situations, SENSATIONAL SUBSTITUTES LLC can routinely respond within hours after receiving your order. Naturally, the more advance notice you can give, the higher the likelihood of finding an exact match to your requirements.

Q. Can we place orders after hours?

A. Yes, SENSATIONAL SUBSTITUTES LLC offices have 24-hr/7-day voice messaging capabilities to accept orders from centers. You may also place orders via e-mail. If an order is placed after office hours, a SENSATIONAL SUBSTITUTES LLC representative will act on your message first thing the following morning and confirm fulfillment with you.

Q. How do we establish how many hours a substitute has worked?

A. Every SENSATIONAL SUBSTITUTES LLC substitute arrives at your site with a timecard. They fill out the time card at the end of the assignment and an authorized center representative needs to sign the timecard before the SENSATIONAL SUBSTITUTES LLC substitute leaves the premises for that day. Both the center representative and substitute will be provided a copy of the signed timecard. SENSATIONAL SUBSTITUTES LLC takes care of the payroll and billing.